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Overview

Tags are free-form labels you attach to leads. They’re stored on the lead record and can be used for:
  • GHL sync, push Sendora tags to GHL contact tags in real time
  • Segmentation, filter leads in reports and lists
  • Workflow routing, branch GHL workflows based on tags Sendora sets
Tags are case-sensitive strings, max 200 characters. A lead can have any number of tags.

List tags on a lead

Add tags

Adds one or more tags. Duplicates are ignored, safe to call repeatedly with the same tags.

Remove a tag

Replace all tags

To replace the full tag list, call PATCH /leads/{id} with a custom_fields.tags override:

GHL workflow integration

The GHL marketplace action “Add Tags to Lead” calls POST /leads/{id}/tags automatically. To trigger it from a GHL workflow:
  1. Add the Sendora app action to your GHL workflow
  2. Select “Add Tags to Lead”
  3. Map the GHL contact’s Sendora Lead ID and set the tags to apply
Tags flow from Sendora → GHL via the CRM sync queue (typically synced within 30 seconds).

Webhook event

Subscribe to lead.status_changed to be notified when a lead’s tags change: